Frequently Asked Questions


These are some common questions that we have received from clients.  We have tried to answer them as succinctly and specifically as possible.  If you have any other questions, please don’t hesitate to contact us..


 

How far in advance do we need to pay?

We recommend that you begin talking to your team and planning your tour at least six months before you want to travel.  We suggest making your team’s $100 per person refundable deposit as soon as you have determined your preferred travel dates.  This deposit secures your team’s tour and guarantees that we will not have to turn your team away during some of our busiest seasons.

30 days after reservation:  $100 deposit per person for land portion is due.

120 days prior to departure: 50% of remaining land portion is due. 

60 days prior to departure:  Final payment of remaining land portion, and optional sightseeing activity amounts are due.  This is the last day for a participant to cancel the land portion without a penalty (payments would be refunded; does not apply for airfare). After this date and until 7 days prior to travel, you can replace a participant. (If the participant is purchasing his/her airline ticket through us, see Airfare Price Quote document for applicable fees).

How can I pay for my team tour?

We manage our billing on a per team basis.  This means that we invoice a single contact (most often the coach or a team leader) for the entire amount due.  We ask that the contact collect the individual payments from the participants and use either of the following methods to send us the money.

1.  Bank wire transfer:  you can request a wire transfer directly from your bank to our Bank of America account.  We will provide you with this information at the payment time.

2.  Payments by check:  you can submit payments by check if you deposit the checks directly at any branch of Bank of America in your area. 

Can I use a credit card to pay for my tour?

In order to keep our prices low, we do not accept credit cards for payment.   The 7-10% surcharge from the credit card companies would increase the cost of our tours to our clients.

Does the group leader travel for free?

We offer one free land portion for every 20 paying participants. This discount does not apply for airfare.

What’s included in the tour package?

Our tours are all-inclusive, which means that we make all of the travel and soccer game arrangements for your group so that you can focus on getting to know your team better and improving your soccer skills.  All of the following are included in our tour packages:

What additional non-included expenses should I expect to have?

  • Optional sightseeing activities.
  • Airport departure tax (currently $26 per person but is subject to change at any time)
  • Snacks, souvenirs, and personal expenses
  • A tip for the tour guide and bus driver at the end of the tour is optional.

How much is the airport departure tax?

It is currently $26 per person but is subject to change at any time.  If you prefer, we can invoice your team for this fee and pay it in advance for your team.  If not, you can pay it in cash or with a credit card at the airport on the day of your departure.

What is the approximate cost of air travel to Costa Rica?

Airplane tickets to Costa Rica vary depending on your departure airport, travel dates and the number of people traveling. Round-trip airfare from the United States to Costa Rica often varies between $350-$650 per person.

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